"Customers will never love a company until the employees love it first." Simon Sinek Earlier this year I presented at 18 conventions around Southern Africa for PEP– the largest single brand retailer in Africa. I’m sure this ... Read More

Nearly 500 million eBooks were sold last year. They’re cheaper, faster and easier to read then paper books. I’ve decided to only release my latest book as an eBook. It’s the follow up to my last book Quest, Inc. and it’s on special for only $2.99, (about R30). In fact, ... Read More

“The best way to find yourself is to lose yourself in the service of others.” MahatmaGandhi When I talk to leaders about what differentiates their organizations the thing I hear most often is service. It reminds me of something Margaret Thatcher once said: “If you have to tell people you’re ... Read More

When I was at school we were taught that there were three keys to success: IQ, qualifications and work experience. Now we know that these might get you through the door but they won’t take you up the ladder. They’re not even always necessary to get you through ... Read More

I was recently invited to present my keynote presentation – What’s your story? -  at the IBM global entrepreneur of the year awards in Cape Town. The winner of the African leg of the contest was a telecoms startup called Mode.... Read More

"Everyone lives by selling something." Robert Louis Stevenson  DOUBLE YOUR SALES IN 5 MINUTES I know, it sounds like one of those huckster claims from a snake oil salesman but judge for yourself: A study at Wharton Business school shows that listening to certain kinds ... Read More

A few years ago, Oscar Pistorius and I spoke at the same conference in Cape Town. At just 23, I found him warm, down to earth and wise beyond his years. One of the reasons I haven’t been able to get this incident out of my head is not because ... Read More

Great things are not done by impulse, but by a series of small things brought together." Vincent Van Gogh  At 12am, 1st January 2013, in a bout of alcohol induced euphoria you may have resolved to turn your life around. Perhaps today you find that you did – 360°, right back ... Read More

“Some people are so poor all they have is money.”Anonymous Yesterday was Thanksgiving in the United States. What a great reason for a holiday, but if you really want to raise your life satisfaction, every day ... Read More